Refunds

We strive to provide our customers with high-quality team-building games that offer an immersive and challenging experience. We believe in the quality of our products and stand behind them. Unfortunately, due to the nature of our digital products, we are unable to offer refunds on any of our online team-building murder mystery games.

We understand that there may be instances where you are unsatisfied with your purchase. In the rare case that you experience technical issues that prevent you from accessing the game or that significantly impact your ability to play, please contact our customer service team. We will do our best to address the issue and provide you with a satisfactory resolution.

We appreciate your understanding and support of our policies. If you have any questions or concerns, please do not hesitate to contact us.

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Thank you for choosing Cold Case Inc Teams. We are committed to ensuring a seamless and enjoyable experience for all our customers.