FAQs Archive - Cold Case Inc Teams

Q: Is there a limit to the number of teams that can participate?

There is no limit to the number of teams that can participate. You can place orders for as many teams as needed, and each team will receive unique login credentials.

Q: What happens if a team encounters an issue during the game?

If any team encounters an issue, they can reach out to our support team for assistance. We are committed to ensuring a smooth and enjoyable experience for all participants.

Q: Can I track the progress of my teams?

Yes, you can track the progress of your teams through email notifications. When teams submit their findings upon completing the game, you will receive detailed email notifications about their performance and whether they successfully solved the mystery. This keeps you informed about each team's progress and achievements.

Q: How do I distribute login credentials to my teams?

After placing an order, you will receive an email with all the necessary login credentials. You can then distribute these credentials to your teams.

Q: How long does each game take to complete?

The duration of each game varies, but most games can be completed within 1-2 hours. This allows for a comprehensive team-building session without taking up an entire day.